Custom Orders Revisited

Last year my gemstone category outsold every other category I have on Etsy. So I have upped my gem offerings, as you no doubt have noticed. As a result, I have gotten a lot more custom order requests. This is loads of fun, but way more time consuming - plus many quotes don't go anywhere. This is because on the customer's part, there is the experience of sticker shock. What makes custom work so...
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